Privacy Policy

Who we are and what personal data we collect / why we collect it

Exora Ink (herein referred to as “we”, “us”, “our”) respects your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from exora.ink.

1. Information We Collect

When you visit our site or place an order, we collect:

Order Details: Products purchased, order history, tracking numbers
Personal Info: Name, email address, shipping/billing address, phone number
Payment Info: Payment details are securely processed via third-party payment processors (we do not store card info)
Device Info: IP address, browser type, operating system, referral links, and pages visited (via cookies and analytics tools)

2. How We Use Your Information

We use the information to:

Process and fulfill your orders
Improve our website and services
Prevent fraud and secure our site
Send marketing emails (only if you opt-in)
Communicate with you about your order or inquiries

3. Sharing Your Information

We do not sell your information to any 3rd party advertising, sales or marketing agencies.

We only share your information with:

Shipping partners (e.g., USPS, UPS)
Payment processors (e.g., Shopify Payments, PayPal)
Law enforcement or government agencies if required by law
Service providers that help us operate the site (e.g., email tools, web hosting)

4. Cookies & Tracking

We use cookies and similar technologies to:

Analyze site traffic and usage
Remember your cart and preferences
Show you relevant ads on other platforms (retargeting)

You can disable cookies in your browser settings, but some site features may not work properly.

5. Your Rights

Depending on your location, you may have the right to:

Opt-out of marketing emails
Withdraw consent at any time
Request that we correct or delete your data
Access the personal data we have about you

To make a request, email privacy@exora.ink

6. Data Security

We use encryption, secure servers, and industry-standard practices to protect your data.
While we do our best, no system is 100% secure.

7. Children’s Privacy

Our site is not intended for children under 13.
We do not knowingly collect information from children.

8. Third-Party Links

Our site may link to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with a new effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Phone: 833-317-5338
Email: hello@exora.ink

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