Privacy Policy
Exora Ink (“we”, “us”, “our”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from exoraink.com.
1. Information We Collect
When you visit our site or place an order, we collect:
- Order Details: Products purchased, order history, tracking numbers
- Personal Info: Name, email address, shipping/billing address, phone number
- Payment Info: Payment details are securely processed via third-party payment processors (we do not store card info)
- Device Info: IP address, browser type, operating system, referral links, and pages visited (via cookies and analytics tools)
2. How We Use Your Information
We use the information to:
- Process and fulfill your orders
- Improve our website and services
- Prevent fraud and secure our site
- Send marketing emails (only if you opt-in)
- Communicate with you about your order or inquiries
3. Sharing Your Information
We do not sell your information.
We only share your information with:
- Shipping partners (e.g., USPS, UPS)
- Payment processors (e.g., Shopify Payments, PayPal)
- Law enforcement or government agencies if required by law
- Service providers that help us operate the site (e.g., email tools, web hosting)
4. Cookies & Tracking
We use cookies and similar technologies to:
- Analyze site traffic and usage
- Remember your cart and preferences
- Show you relevant ads on other platforms (retargeting)
You can disable cookies in your browser settings, but some site features may not work properly.
5. Your Rights
Depending on your location, you may have the right to:
- Opt out of marketing emails
- Withdraw consent at any time
- Request that we correct or delete your data
- Access the personal data we have about you
To make a request, email privacy@exoraink.com
6. Data Security
We use encryption, secure servers, and industry-standard practices to protect your data.
While we do our best, no system is 100% secure.
7. Children’s Privacy
Our site is not intended for children under 13.
We do not knowingly collect information from children.
8. Third-Party Links
Our site may link to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.
9. Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page with a new effective date.
10. Contact Us
For questions or concerns about these Terms and Conditions, please contact:
Phone: 833-317-5338
Email : privacy@exoraink.com
Address: 2744 Indian Ripple Road, Beavercreek, OH 45440