Refunds & Returns

Return Policy for Custom Goods

All of our products are custom-made to order.  Because of this, all sales are final.

We will offer a replacement or refund if:

• The wrong item was delivered
• There’s a print error caused by us
• The product is defective or damaged upon arrival

To request a replacement or refund, contact:

support@exora.ink within 7 days of delivery with:

• Your order number
• Clear photos of the issue

We do not accept returns or exchanges based on:

• Sizing issues
• Design approval mistakes
• Or basic buyer’s remorse